rummy gold app
rummy gold app
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This app is available for your device
rummy gold app
This app is available for your device
Contact
+91 8223526160
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy gold app?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. Click "send OTP" and wait for the time limit to pass, then try again or reach out to the app's support system through live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, please submit your correct KYC details to customer support via email to facilitate transferring your account. This will help update your account information and ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and then try logging in. This should allow you to access and play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the rummy gold app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the actual winnings you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully submitted and stored in the app. This involves saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This temporary delay can be frustrating but is not typical of the app's usual efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means the bonus itself remains locked, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, go to your settings and check your transaction history. If the issue persists, your money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for further assistance.
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